Health and safety tips for catering workers

Last updated: 05 December 2024

While at work, workers must take reasonable care for their own health and safety and that of others who may be affected by their actions or omissions.

Reducing the risks

It’s important that you brief your workers regularly on how to reduce risks in their day-to-day duties.

Work activityHow to reduce risk
Hand and arm work
  • Vary food preparation and service activities and avoid stirring for long periods of time. Use a variety of implements for serving
  • Rotate people through tasks to allow changes in posture and activities to prevent them doing the same repetitive tasks repeatedly
  • Take breaks
  • Use mechanical aids where possible such as food mixers, food processors, peeling machines
  • Use tools that are designed to keep the wrist straight such as knives with a curved handle and ice cream scoops with power grip release
  • Keep tools maintained to avoid forceful movements; i.e. sharpen knives and blades regularly
  • Use gloves that fit and are appropriate to the job
  • When moving supplies lighten the load to make handling easier
  • Replace oven doors to ones that open sideways rather than downwards.
Slips and trips
  • Clean up your workplace so there is nothing to fall over
  • Clean up spills straight away
  • Use mats on slippery floors
  • Have ramps instead of steps
  • Wear the right shoes for work.
Avoiding heat stress
  • Replace fluid loss (drink more water, juices and other non-alcoholic drinks). Drinks of 100-200 ml water at frequent intervals will be adequate to reduce fluid loss from sweating
  • Have rest pauses in a cool place
  • Help your sweat evaporate by increasing air circulation.
  • Maintain a healthy lifestyle.
Machinery and equipment
  • Be trained on how to use equipment properly
  • Be supervised when first using the machine
  • Guards should always be attached when using machines to protect from moving parts and should only be removed for maintenance
  • Always wear the right PPE and clothing such as cut resistant gloves, glasses and apron
  • Machines on worktops should be level and bolted down so that they do not move when used
  • Ensure all equipment is well maintained.
Fire safety
  • Train workers on using firefighting equipment correctly.
  • Implement evacuation procedures.

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