This guide highlights the importance of integrating human factors (HF) into safety management systems (SMS) to reduce the likelihood and outcome of major incidents. Many operators are already taking human factors into consideration, without making an explicit link to safety. To support operators on this journey, an overview of human factors topics, performance-shaping factors and managing human performance is provided.
The aim is to enable all operators to consider human factors and recognise how multiple conditions throughout the operator’s system can affect safety performance during day-to-day operations.
The guide sits alongside the human factors self-assessment guide and tool to assist operators to integrate human factors into their safety management systems.